Terms of service

Terms of Service

Overview
Welcome to Plant Haven Supply (“we,” “us,” or “our”). By using our website www.planthavensupply.com and purchasing products from us, you (“customer,” “you”) agree to these Terms of Service (“Terms”). If you do not agree, please do not use our site or purchase products.

1. Eligibility

You must be at least 18 years old, or have legal parental or guardian consent, to use our site and make purchases. You agree to comply with all applicable laws in your jurisdiction.

2. Account Creation

Some features may require an account. You are responsible for maintaining your login details and for all activity under your account.

3. Payment Terms

  • Currency: All prices are listed in Canadian Dollars (CAD). For customers outside Canada, prices may display differently due to regional settings or currency conversions.

  • Payment Timing: Payment is due at checkout.

  • Taxes: Applicable taxes are calculated based on your shipping address.

  • Errors: We reserve the right to correct any pricing errors. If one occurs, you will be contacted to confirm or cancel your order.

4. Shipping and Delivery

Please see our Shipping Policy for full details.

  • Canada Only: We currently ship within Canada.

  • Delivery Times: Estimated delivery times are provided but not guaranteed. Delays may occur due to carriers, weather, or other factors outside our control.

5. Returns and Refunds

Please see our Return Policy for details.

6. Prohibited Conduct

You agree not to:

  • Use our site or products for unlawful purposes.

  • Interfere with the proper functioning of our website.

  • Post or share harmful, offensive, or infringing content.

We may suspend or terminate accounts engaged in prohibited activity.

7. Intellectual Property

All content on our website, including text, graphics, and logos, belongs to Plant Haven Supply or our licensors and is protected by law. You may not use, copy, or distribute it without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Plant Haven Supply is not liable for indirect, incidental, or consequential damages from your use of our site or products. Our maximum liability is limited to the amount you paid us in the 6 months prior to the claim.

9. Disclaimer of Warranties

Our products and services are provided “as is” and “as available,” without warranties of any kind. We do not guarantee error-free or uninterrupted service.

10. Termination

We may suspend or terminate your access to our site or services at any time, with or without cause.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our site. Continued use of our site means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Canada. Any disputes must be resolved in Canadian courts.

13. Contact Information

For questions about these Terms, contact us at:
Email: contact@planthavensupply.com